Secure Run Field Terms & Conditions

Terms of Business for Services Effective 1st August 2024

Our fields are intended to be a fun place for you and your dog(s) but it must also be safe for everyone. By using the facilities, you agree to the following Terms of Use:

ETIQUETTE

Wizard of Paws Secure Run Fields are a safe and peaceful retreat for everybody. Please give people and dogs plenty of space. Any disrespectful behaviour will lead to refusal of future use.

When walking to our fields from your car, please ensure to clean up after your dog if necessary.

Bookings start on the hour and half past the hour. Please leave promptly at the end of your session; any user who overstays will be restricted from using the parks in the future. If you arrive early, you may enter through our main gate, keeping your dog/dogs on lead and wait in this small section until the previous user has vacated your allocated field to prevent any stress to nervous or reactive dogs arriving/ leaving from a session. Also, please never enter a park whilst someone else is using it.

If the previous appointment is still in the field when your booking starts, please inform us immediately.

Inner park gates: on leaving the field, please always close the inner gate, even if someone is waiting to come in. This allows them the safe controlled access you were afforded on entry.

Please leave the dog park as you found it. Failure to pick up dog waste or your own rubbish will lead to the refusal of future use. If you find anything left by a previous user, we would greatly appreciate if you could please pick it up and let us know.

DOS AND DON'TS

Do help yourself to a bowl and fresh water from our water station in the arrival area. Please return this at the end of your session. These will be cleaned daily.

Do help yourself to any toys/ balls from the basket but please return these at the end of your session.

Do help yourself to poo bags which will be stationed around our facilities.

Please place used poo bags in our dog waste bins, located by each internal gate.

Do not drop litter or leave toys or uneaten treats in the field. Dogs may swallow them and become ill so please take everything home with you at the end of your session.

No smoking anywhere on site.

No grooming anywhere on site.

There must always be a ratio of no more than 8 dogs to 1 adult. If you wish to share your slot with friends, it is your responsibility to ensure that they read and agree to these Terms of Use.

Please ensure that all dogs get along before bringing them to the facility.

LIABILITY AND DAMAGE

Use of the field is entirely at your own risk. Wizard of Paws accepts no liability for the death of or any injury of any person or dog, or for damage to any property.

Wizard of Paws also accepts no liability for any losses, claims, actions, damages, costs, expenses or other liability incurred whilst onsite. Yours and your dogs' behaviour and actions are your sole responsibility and no claim can be made against Wizard of Paws.

You are liable for any damage caused inside and outside of the field by you, your dog(s) or any person in your party.

EQUIPMENT

Wizard of Paws is not liable for any death, damage, injury or loss to any person or animal while using the facility or the equipment within it, or to any third party as a result of any person or dog.

The equipment is for canine use only. Before using the facility or the equipment within it, visit the vet to ensure that dogs are physically fit and strong enough to perform activities.

HEALTH & WELFARE

Dogs must be up to date with vaccinations and regularly treated for flea, tick and worm prevention. The kennel cough vaccine is advisable but not obligatory.

Do not bring your dog to the field if they are or have been unwell in the last 48 hours. Doing so could be harmful to other dogs.

Never leave dogs unattended in the field and no dogs to be left in vehicles while you walk other dogs in the field.

Please monitor the weather forecast and assess whether you and your dog will be comfortable in the weather that is forecast for your session. We are an outdoor facility exposed to the elements; in winter the ground will be muddy and slippery, if it’s sunny it will be hot. We strongly advise you to cancel your appointment 24 hours in advance if the weather is not suitable for you. .

CANCELLATIONS & AMENDMENTS

We understand that due to unforeseen circumstances you may have to cancel or amend your booking. Cancellations must be made 24 hours in advance of the scheduled booking for a refund to be processed. Amendments must be made 24 hours in advance for a rescheduled date to be free of charge. For cancellations 24 hours or less of your booking time and/or no shows, Wizard of Paws refer the right to withhold a refund.

PRIVACY

Wizard of Paws is committed to ensuring that your privacy is protected. We hold your personal information in order to provide you with a service and for internal record keeping. Your name is needed to track payments and bookings. By processing your booking and indicating that you would like to receive further information from us, you consent to us using your personal information in the above ways.

PARKING & DIRECTIONS

Our Secure Run Fields are located alongside Alexander Memorial Park, Stonehouse. Please use the postcode ML9 3PQ if you are travelling to us by car. Please follow the road into the park and up the hill, being courteous to other drivers. You will reach the car park next to the rugby park and basketball courts. Parking is free for all members of the public. Please enter the rugby park which is on the left and then our fields are located to the right, near the rugby club portacabin (sign will be on our gate). Please do not drive your vehicle onto the rugby park. If you are still unsure of directions, please contact us.

We hope you and your dog enjoy our run field!